"Thank you for taking the time to talk to me on Friday. As I told you, my car developed some serious trouble in Brooklyn Heights Thursday. AAA contacted the closest service member, Cobble Hill Super Service, and they arrived with a flatbed within fifteen minutes. Not only did they arrive in record time, the driver, Abu, was helpful, careful, knowledgeable, and provided excellent customer service. I went back to the service station with him. Mind you, I was literally stranded in Brooklyn. The staff was so kind and directed me to the closest subway which took me directly to Grand Central Station. Tony Platanias, the owner, and his staff are fixing my car; which, as it turns out, is a huge and costly process. He has been patient and informative with me on the phone. I understand from him that his service comes with a twelve month parts warranty which will be honored by any AAA authorized service station if such a need should arise. Luckily, he and Jose had my car repaired today, saving me the expense of a rental vehicle. I must add, Jose was extremely kind and let me know immediately when the car was ready. I hope never to be in this situation again; however, I consider myself lucky to be a member of AAA and when such situations occur, have the unexpected care of service members such as Cobble Hill Super Service. Sincerely, Nancy"
"Got the work done quickly and car is running great. Thank you"
"Very pleasant experience. The work that needed to be done on my car was explained clearly. The workers were very pleasant and friendly. The tow truck driver was also very pleasant and helpful."
"Service was prompt, and the work was very neatly done. In the 3-4 times I have had work done at Cobblehill, I have always felt that they are straightforward and reliable."
"The service person was pleasant, prepared and quick."
